IT Infrastucture Managed Services
Perisseia provides IT Infrastructure Managed Services that help the enterprise to design secure, scalable and reliable Communications and IT infrastructure. As well as provide experienced technical support 24 hours a day, seven days a week. IT Infrastructure Managed Services offers support with configuration, deployment, systems integration and maintenance with service levels. This includes:
Application Management : Perisseia offers a wide range of proactive support services for various application platforms and technologies. Provides 24/7 operations support for enterprise applications, which includes helpdesk, basic administration and environment support.
Datacenter Management : Perisseia Datacenter services offer comprehensive data center support. We help design and manage data centers across heterogeneous platforms and support these with global hosting capabilities. Our solutions optimize and consolidate the data center and its resources, leading to improved service levels and reduced cost of ownership.Some of the benefits of our services are –
Adequate IT infrastructure footprint in data centers with lower consumption of power, space and cooling
High utilization of IT infrastructure
s Shorter provisioning times
Low operational costs
Complex & multi vendor IT Infrastructure management
Lower expenditure on vendor-specific point products
Network Managed Services : Perisseia provides end-to-end, onsite or remote network management, monitoring, incident-notification for all areas of the enterprise communications and data network. This includes routers, switches, servers, applications and wireless devices—whether they are in a single location, distributed across the country or countries.
Desktop Management Services : Perisseia automates desktop management routines for customer to standardize and secure their Desktop network. Some of the benefits are:-
Automate regular desktop management activities
Secure desktops from wide range of threats.
Spend less time in troubleshooting day-to-day problems.
Generate comprehensive reports to audit your IT assets.
Monitoring Services : Perisseia provides powerful monitoring solution that enables to identify and resolve IT infrastructure problems before they affect critical business processes. Monitoring Tools designed with scalability and flexibility in mind, monitoring gives you the peace of mind that comes from knowing your organization’s business processes won’t be affected by unknown outages.Monitoring service is a powerful tool that provides you with instant awareness of your organization’s mission-critical IT infrastructure. This service allows you to detect and repair problems and mitigate future issues before they affect end-users and customers.
Service Desk : Perisseia has capability to design Service Desk that provides multi-lingual support to customers through their near shore delivery center located in Scottsdale, Arizona and offshore delivery center located in Mysore, India. Client organizations can move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other service-related business risk. The solution enables organizations to take advantage of full and rich IT Service Management capabilities, including ITIL-verified, process-driven incident, problem, request, change, and configuration management to manage the service and support environment on-premise or in the cloud.